Mission Statement

The best products combine art and beauty with science and logic. UserZen provides the means for every website, product and application to communicate seamlessly and intuitively with users.

Images, speech and gestures are just the beginning of the natural communication methods we will use to interact with technology in the future.

Experience

As principal researcher of UserZen, I collaborate to improve  product usability through organizing and facilitating user experience research, testing, analysis and strategy.

I excel at designing iterative low & high fidelity models individually and as part of multi-disciplinary teams.

I have worked in agile project management, website & software development & production performing interviews, strategic consultation, observation, diagnosis, behavioral & cognitive analysis.

I have spent many years working with people to overcome challenges of poverty, neglect, abuse, as well as physical and mental challenges. I have always been inspired by great humanitarians and the veracity of the human spirit. I bring my passion of helping others to the world of technology, where I not only want to make products easier for everyone to use, but be an evangelist for accessibility in every project I am a part of.

Services

  • Ethnographic Field Observations
  • Usability test design, moderation & analysis
  • Prototyping
  • User interface design
  • Navigation, user flows, annotated wireframes and graphic design
  • Information architecture
  • Persuasive design, Search Engine Optimization
  • Backwards compatibility, 508 accessibility and requirements based testing
  • Quality Assurance
  • Project Management

Please contact me for professional consultation