Why Don’t Usability Problems Get Fixed?

There are various reasons why usability problems exist in the first place—some simple and some complex. Identifying problems and recommending solutions is not always enough. Unfortunately, the same factors that cause problems in the first place also hinder their getting fixed. The following are some of the most common reasons why usability problems don’t get fixed.

  • Lack of Resources

o   No One Has the Skills to Fix Them
o   There Is a Lack of Time, Money, or Resources

  • Technical Limitations

o   Technical Limitations Make Changes Difficult
o   Vendor Software Is Difficult to Change Continue reading