Comcast Cable Internet Counter Offers

We just had AT&T install a DSL node 1 block from our place and now we were trying to figure out what (if any) services we would continue to get from Comcast.

It looked like we were going to make the change and get rid of our basic 33 channels of TV and get the way cheaper DSL (from $71.37 down to $30). Then I called Comcast to see whether they had a better deal that I could stay on with.

Once I spoke to the operator there, I decided to stay with Comcast.

I asked the rep if there was anything cheaper than what they were charging me to get basic cable and internet. He did some hemming and hawing that the $71.95 we paid was the best deal they could offer, I told them that I was going to switch to AT&T…He paused and then,

Well, we have this deal right now where you can get basic cable and internet for $55 a month for a year

“And do I have to sign some contract?” I asked.

No, you can opt out any time, no restrictions.

So I took it and doubt I’ll go through the trouble for the last $20 a month to switch to a lower grade of service (DSL is slower..We all know it can’t reach the speeds of cable. Even if it is fast enough for turtles). Plus I would kinda miss The Discovery channel and I don’t think my wife would really be OK with not having her food network channel. Actually, I think Alton Brown is hilarious and would miss it too.

Generally we try not to watch too much TV. But I digress…

Lets not let these monopolies continue to gouge the customer. They hide these deals and don’t tell people about them unless they have to. One of the best ways to make sure you are getting the best deals is still to talk to people face to face.

Human relationships are still not really possible through the internet or the web. As much as we love our instant messaging and twittering. There is no comparison with a smile, a voice, a handshake

6 thoughts on “Comcast Cable Internet Counter Offers

  1. I admire the useful info you offer inside your articles. I will bookmark your weblog and also have my youngsters verify up here usually. I’m very positive they will discover lots of new things right here than anybody else!

  2. I admire your ability to move on to another provider. I have been seduced by the digital cable and internet services that comcast has provided as well as the gift cards they sent me in response to all my complaints (free OnDemand movies, $10 monthly discounts on my service, etc).

    with HD content coming over the air in the next couple days, your antenna should work out fine. I would also think that if your DSL can provide streaming HD content, there is no need for anything more….can it? have you tried downloading HD content over DSL? how long would a typical film take?

  3. I went through the same process, and ended up going with DSL and Internet Phone (unlimited) for $50/month. I received $150 cash back, no installation fee, and the modem was free.

    With Comcast, they wanted $3/mo. for the cable modem, and $80+ for installation. I’ve been with both Charter and Time Warner as I used to live in areas where both are serviced. To be honest Comcast is a ripoff, even within the scope of cable. The fact that they gouge the customer to such an extend in the first place is reason enough not to do business with them.

    As for TV? I broke out the antenna and went old school.

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